Management Firms & Agents
Mackoul & Associates works closely with management firms to provide value added insurance programs for all their managed properties.
For more information on any of the following topics, click below.
We Make It Simple
As a Managing Agent, we understand the pressures you are under and the value of your time. Mackoul & Associates is a value added advisor to many management firms and their agents.
Mackoul & Associates, Inc. specializes in the insurances for the Real Estate industry. We currently insure over 1500 Condo & Co-op and Apartment buildings in the New York Metropolitan Area alone. Therefore, we are well versed in providing comprehensive insurance products at competitive premiums.
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Whether it is a simple question, a complex claim, or a request for a certificate of insurance we’re there to help you.
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We have proprietary real estate programs for Coops/ Condos, Apartments and Commercial Buildings.
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We provide to select management firms, specific custom programs for their managed buildings.
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We provide managing agents with E&O coverage through various carriers
Let the experts at Mackoul show you how simple we can make your life when it comes to real estate insurance.
1. Do Business With Knowledgeable Professionals Who Specialize In Cooperatives & Condominiums.
- Insurance Brokers/Attorneys/Accountants
- Have each attend a board meeting each year to provide advice and guidance
2. Industry Associations, Educational Conferences & Media
- The Council of New York Cooperatives & Condominiums
- The Federation of NY Housing Cooperatives
- The CNYC Educational Conference (November)
- Federation Conference &Seminars
- Habitat Magazine & Educational Conference
- The Cooperator Newspaper & Expo
- All of the above are resources for advice, guidance and references
3. Directors Officers Liability
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70% of all D&O lawsuits are lodged in New York, New Jersey, Florida, Texas and California
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65% of all coops and condos in New York City know of a situation that could lead to a suit against the board.
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A suit against the Board naming each Director places that person in financial jeopardy because their personal assets are at stake.
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All lawsuits must be defended regardless of merit and legal expenses are very costly.
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Legal expenses for discrimination lawsuits range from $100,000 to $500,000.
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Many D&O suits are not for monetary damages!!
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Court requests are made for “Injunctive Relief and Declaratory Judgment”, yet still must be defended.
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Most common D&O lawsuits involve allegations of: Wrongful Termination; Discrimination (Race, Religion, And Employment); Defamation Of Character; Breach Of Contract; Renovations; Noise; Subleasing; Pets
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Quality of coverage is paramount
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Management Firm needs to be insured under the contract
4. Homeowners Insurance and what risks Shareholders/Unitowners Face If They Are Not Insured Properly.
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Homeowners Insurance will provide protection to restore and rebuild the unit as well as providing protection for the cost to replace their personal property.
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The extra expenses incurred by the owner and his/her family during the time of restoration to live elsewhere may also be covered under Homeowners Insurance.
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Homeowners Insurance will provide protection against being sued by the cooperative, other shareholders, or their insurance companies for damages caused by their negligence
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As well as providing protection against the cost of being assessed by the cooperative due to a claim that exceeds the coop’s coverage.
5. Pay Attention To Insurance Company Loss Control Recommendations On Life Safety & Security Issues
- Emergency lighting
- Hardwired or battery operated smoke detectors in common areas
- Locked entrances & exits
- Sidewalks & walkways in excellent condition
- Elevators, gyms, laundry rooms
- Local Law 10 and 11 Compliance
- Panic bars to roof
6. Update The Building Electric, Plumbing & Central Air Conditioning
- Update from fuses to circuit breakers/the number one cause of fires
- Change to “S” fuses in units in the interim
- Plumbing updates – Must be systematic on all pre-war buildings
- Burst pipes will become an increasing problem
- Clean AC drain lines & pans to keep your building from becoming a sponge
7. Transfer Risk To Commercial Occupancies
- Obtain Certificates of Insurance naming the Cooperative or Condominium Association as an Additional Insured under their insurance each year.
8. Contractors
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No insurance equates to no entry into the building
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New York Law places almost total liability on the building owners
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Shareholder/Unitowners obtain certificates naming both the unitowner and the coop/condo as Additional Insured’s under the contractor’s insurance.
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Contractors must provide proof of insurance for General Liability with Products Liability & Completed Operations Coverage.
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Contractor must provide Certificate of Workers Compensation
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Specific language (Hold Harmless Agreement) for cooperative and condominium should be obtained on the certificate from the contractor.
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Larger jobs require owners protective policy & bonding
9. Don’t Shop Too Much or Too Little
- Every 3 years is a good rule of thumb unless large (30%) increase is pending.
- Make sure a full comparison of both coverages and premium are provided.
- Adequate coverage for Replacement Cost on the building and contents with Loss Of Income for one year.
- Be aware of important supplemental coverages such as Broad Form Water/Sewer Backup, Building Ordinance, etc.
- Workers Compensation, NYS Disability, Building Systems (Boiler, Etc),
- Commercial Umbrella, Crime and Environmental Coverage are in effect.
- Raising deductibles can be a source of premium savings
- Management Firm named on the Liability Section of the coop/condo and Directors & Officers Liability.
10. Indemnification Clause For All Board Of Directors
- Provide for reimbursement by the cooperative or condominium to Board Members for uninsured D&O legal expenses incurred.
- Your Management Firm has an Indemnification Clause with Cooperatives &
- Condo’s so why not protect each member of the board in the same fashion?
- Most Indemnification Clauses (Drafted many years ago) should be reviewed again in light of today’s climate in the cooperative & condominium atmosphere.
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Or Why Every Corporation Should Implement A
Homeowners Insurance Program
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WHY SHOULD A COOPERATIVE HAVE A HOMEOWNERS PROGRAM?
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When claims occur, shareholders, Board of Directors and Managing Agents never really understand what is the corporation’s responsibility and what is the shareholder’s responsibility.
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Shareholders do not realize that within their unit they are responsible for all improvements and alterations to kitchen, bathroom cabinets, built-in wall units, wall to wall carpeting, wall paper, permanent fixtures, tile and new wood flooring. Even the varnish on the floors and the paint on the walls is the shareholder’s responsibility. No wonder there are often problems and misunderstandings.
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When a shareholder suffers a loss to his unit or personal property that is not insured, they most often seek reimbursement from the corporation. The Board is put in a precarious position.
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When an uninsured shareholder is sued for damages by another shareholder or their insurance company, the corporation and Board will be dragged into the suit by the uninsured shareholder. It happens all the time.
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Banks & Mortgage companies don’t require the shareholder to provide proof of insurance as a prerequisite for a mortgage. At the closing the shareholder must provide a certificate of insurance illustrating coverage for the corporations property and liability coverages. There is no insurance requirement imposed on the shareholder to maintain coverage.
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Many shareholders assume that since a portion of their maintenance charges are for “insurance” that the corporation protects their interests. This is not true.
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Many shareholders who do maintain coverage have a Renters Insurance policy which does not provide coverage for improvements and alterations to the unit.
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Those shareholders who do have insurance coverage are often underinsured for the improvements and alterations in their units whether made by themselves or by previous owners.
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Boards are constantly confronted with charity decisions when there is inadequate coverage.
WHAT ARE THE RISKS THAT SHAREHOLDERS FACE IN THE EVENT OF A CLAIM?
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The shareholder is faced with the risk of not being able to restore their unit.
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The shareholder is faced with the risk of not being able to replace their personal property.
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The shareholder is faced with the risk of not being able to house their family during restoration.
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The shareholder is faced with the risk of being sued by the Corporation’s insurance company for damages caused by the shareholder or their family members.
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The shareholder is faced with the risk of being sued by another shareholders or their insurance company’s for damages to their units, personal property, or their physical or mental injuries and suffering.
Coverage Reference Guide for Shareholders
Dwelling/Improvements & Alterations
Provides coverage for the dwelling and any permanent additions to your apartment. This includes, but is not limited to: kitchen cabinets, built-in wall units, wall-to-wall carpeting, wallpaper, paint, bathroom fixtures, and tile and wood flooring.
Personal Property
Coverage is provided for most types of personal property including furniture, rugs, TV’s, stereos, clothes, and the usual contents of a unit. However, limitations are imposed on jewelry, furs and fine arts/antiques.
Loss of Use/Additional Living Expenses
Provides coverage to live elsewhere in the event that your apartment is made uninhabitable by fire, severe water damage, or any other covered claim. The expenses incurred could include but are not limited to hotel, motel, meals purchased, etc.
Comprehensive Personal Liability
Protection for the insured and resident relatives against claims by others for bodily injury or property damage caused by the insured’s negligence. It also protects against injuries to guests in the unit and damage to the property of others in the building (i.e., water overflow). Liability is provided away from the premises as well (i.e., lawsuits from sports participation, children, pets, etc.)
Loss Assessment
Coverage in the event the cooperative corporation does not maintain adequate coverage for either a property (building) or liability loss. Each shareholder assessed a proportionate share.
Guaranteed Replacement Cost
Provides full replacement cost for personal property with no deduction for depreciation.
Off-Premises Theft
Provides coverage for theft away from the premises anywhere in the world. This is especially valuable if you travel extensively.
Scheduled Jewelry, Furs & Fine Arts/Antiques
Coverage on a Replacement Cost basis world wide for scheduled items on a stated value payment basis.
* The above guide is provided as a means to acquaint you with the most common coverages. Additional coverage endorsements may be available through each insurance company.
SAMPLE LETTER
To All New Shareholders
Welcome to ABC Owners Corp.! The cooperative corporation has implemented a Shareholder’s Insurance Program for all residents in the event of an unfortunate occurrence resulting in a loss. This program requests that you carry adequate insurance and that you show proof of coverage on an annual basis. You are asked to furnish the corporation at closing a Certificate of Insurance as proof of coverage for the following minimum limits:
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$ 25,000- Additions & Alterations – covering permanent additions made to your apartment either by you or by the prior owner(s),including cabinets, fixtures, wallpaper, paint, lighting, carpeting,flooring, etc.
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$ 25,000- Personal Property – covering your personal property andcontents of your apartment, which would include furniture, clothing, carpeting, etc.
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$300,000- Personal Liability – Provides coverage for the shareholder andtheir family for claims/lawsuits by others for injuries or property damage due to the negligence of the shareholder or their family members living within the apartment.
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$10,000- Loss Assessment – Provides coverage for any covered loss assessment made against the shareholder because of a loss which exceeds the corporation’s insurance coverage.
You may purchase this coverage from any licensed insurance agent or company in New York State. If you do not have the requested coverage and/or if you have questions regarding the program and compliance, call (You fill in the name and number).
Thank you in advance.
Sincerely,
The Board of Directors of ABC Owners Corp.
Much has been written and there is much concern with respect to the new law enacted, holding landlords responsible for the maintenance and repair of the sidewalks in New York City. How does this law affect our current cooperatives, condominiums, Boards & management firms?? Not at all!!!! At least for the time being.
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Each cooperative, condominium, apartment building insurance program provides $1,000,000 of comprehensive general liability insurance covering trips and falls and provides for extensions of coverage for the Board and management firm. Lawsuits for sidewalk liability always have named the building and the City of New York in the past, so now there isn’t a City of New York to sue.
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Each cooperative, condominium apartment building insurance program provides at least an additional $50,000,000 of umbrella liability that provides coverage for the building, the Board and the management firm for lawsuits that exceed the initial $1,000,000 in coverage. So in effect, each building, Board and management firm has $51,000,000 of coverage per occurrence for trips, falls & sidewalk liability.
Will there be long-term ramifications:
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The City has in the past three years paid almost $200,000,000 in judgments, and projects it will save approximately $50,000,000 per year. So that burden will now fall entirely to the insurers.
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Buildings will probably have to be much more diligent in sidewalk repair and replacement or face cancellation of their insurance coverage or non-renewal. Insurers will more than likely inspect risks more frequently.
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Premium increases will be likely to cover the additional exposure.
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Many national and large regional insurers have with drawn from insuring cooperatives, condominiums and apartment buildings in New York City in the past few years. More could follow.
So for now, check your sidewalks and ensure that they are safe. If repairs or replacement are needed, budget the expense and prepare to do the repair. You have the coverage your building needs to meet any conceivable sidewalk liability, but again “an ouch of prevention is worth a pound of cure”
News Flash: New York Labor Law poses significant exposures to law suits for property owners! This exposure arises from the hiring of contractors to work on your property without protective wording in your work orders/ contracts.
A. If you hire contractors or repair persons on your property you must:
Verify that the contractor has workers compensation coverage and a general liability policy with limits equal to $500,000 or more.
Obtain written confirmation that your contractor has named you as an additional insured on his or her general liability policy before the contractor begins work.
Utilize written contracts or work orders when contracting for any work or repairs to your property including “hold harmless” and “indemnity” agreements in your favor. This requires the contractor to be responsible and pay for any accidents or losses resulting from the contractor’s negligence. If you fail to include hold harmless and indemnity agreements you may be liable for injuries sustained by anyone injured on your property as a result of the actions of the contractor, even if you did nothing wrong. Your agent or attorney can provide you with wording that can protect you.
Hire only licensed, qualified and competent contractors. Make sure the people hired hold the required licenses to do the work. Ask for and follow-up on the contractor’s references.
B. If you have subleasee’s
Require each to maintain liability coverage (tenant’s homeowners or commercial general liability insurance) so your tenant has the means to reimburse you for any damage caused by him or her.
Have your attorney include and indemnity agreement in the lease with your tenant which is consistent with the laws of your state. To the extent permitted by law, the indemnity agreement would shift the responsibility for liability claims to your tenant. In some states, these agreements are only enforceable if the agreement limits your recovery to the extent of your tenant’s valid insurance coverage. For this reason, it is important to obtain a certificate of insurance from your tenant(s) on a regular basis, e.g. annually.
Include a “waiver of subrogation” clause in your rental agreements so if your tenant suffers a loss, neither the tenant nor his or her insurer has a right of subrogation against you.
Require all prospective subleasee’s to complete an application including references and prior places of residence. Try to determine whether the tenant has moved frequently and if so, why, and check the tenant’s references.
C. Loss Control your Building
Look for hazards that might result in slip and fall liability. Many of these hazards can be easily repaired, e.g. repairing torn carpeting and replacing interior & exterior light bulbs, repairing or replacing broken or worn stairs and handrails, repairing cracked or uneven walking surfaces, parking areas and entrances.
Make adequate arrangements for snow and ice removal with qualified contractor (refer to item A of this document). Inspect for ice build up on sidewalks and parking areas. Consider keeping a log and record the date, time and place where you have cleared snow and treated surfaces.
Make sure your tenants properly dispose of boxes and other trash.
Look for and remedy any sign of excessive moisture or leaking water to avoid claims arising from exposure to mold.
Other important considerations for safety and fire protection
o All residential units must have at minimum battery operated smoke alarms in each unit.
o Hard-wired smoke alarms should be installed in all common hallways.
o UL approved carbon monoxide detectors should be installed in all habitational property (Local Law 7/2004 applies in New York City).
o Emergency lighting should be installed in all common hallways.
o Exit signs (self-illuminated) should be located above all passages/ doorways leading to the outside.
o Emergency exit diagrams should be posted in all public buildings on each floor.
o Portable fire extinguishers should be serviced annually.
o Electrical systems should be inspected and serviced by a licensed electrician.
o Avoid overloading electrical circuits (particularly in older structures).
o Discourage the use of electric or kerosene space heaters.
o If the building is sprinklered, have it inspected/serviced at least every other year.
We encourage you to discuss these strategies with us.
Contact Edward J. Mackoul at 866-MACKOUL or ejmackoul@mackoul.com